Customer Care Specialist
Customer Care Specialist
Conway Corporation is seeking a qualified individual for our Call Center to provide front-line technical assistance to users of Conway Corporation video, data, voice, security, electrical, water, and wastewater services. Also receive calls from work crews to communicate outages or planned maintenance in areas that affect customers.
APPLICANT REQUIREMENTS:
• High school diploma or equivalent
• Strong customer service skills, including courteous telephone etiquette and professionalism, and the ability to exhibit patience and empathy under pressure.
• Excellent communication and organization skills with emphasis toward customer service and the ability to multi-task, prioritize and manage time effectively.
• Working knowledge of Windows operating systems
Full-time position with excellent benefits.
AN EEO/ADA EMPLOYER