Coring Optical Communications LLC

Charlotte , NC

Deyployment Quality Manager

Coring Optical Communications LLC
Charlotte, NC Full-time
Posted on March 24, 2019

Coring Optical Communications LLC seeks Deployment Quality Manager.

Will be responsible for:

  • maintaining and improving the quality of SpiderCloud® deployment projects through the direct management and training of third-party resources;
  • serving as a primary technical resource for field engineers and sales forces;
  • actively driving the technology evaluation stage of the sales process;
  • working with sales and account teams as a key technical advisor and advocate, including testing the inter-operability of vendors products;
  • developing and documenting standard operating procedures for SpiderCloud® wireless solutions;
  • triaging and addressing customer-reported problems;
  • analyzing issue trends and providing recommendations on potential product improvements to the engineering and product management teams;
  • and conveying customer requirements to product management teams.

Work-at-home benefit available anywhere in the United States. Position requires up to 60% domestic and 20% international travel. Position requires 5 years of experience deploying and commissioning small-cell or radio access networks. Experience must include:

  • working with 3G (UMTS) and 4G (LTE) networks;
  • working with Local Area Network (LAN) and Radio Frequency (RF) elements of small-cell networks;
  • and working with customers and end-users in the operation and troubleshooting of indoor small-cells.