Registration/Admissions Specialist Req# 2100605S
Requisition Number 2100605S
College/Division DACC Dona Ana CC
Department 941550-DACC Admissions Services
Position Number 499921
Internal or External Search External - Open to all applicants
Appointment Full-time Equivalency 1.00
Reports To Position Title CC Dir, Admissions, Lg
Target Hourly/Salary Rate 11.95
Pay Level 04
Pay Base Hourly
Recruitment Summary
Dona Ana Community College (DACC) is a comprehensive, learning-centered community college dedicated to a diverse population of learners in support of student success, workforce and economic development and lifelong learning. Established in 1973 at the request of the Gadsden, Hatch and Las Cruces school boards, DACC continues to meet the educational needs of county residents by providing instruction leading to associate degrees and technical certificates as well as community and adult education opportunities. As the second largest community college in the state, DACC offers accessible and affordable higher education opportunities to more than 18,000 students annually with eight learning sites county-wide. As part of New Mexico State University, DACC is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.
Job Duties and Responsibilities
- Responsible for the download, printing and data entry of applications, transcripts, scores, and other credentials with little supervisory direction; responsible for maintaining the electronic application and insuring timely and accurate information to potential applicants to the community college.
- Scanning of academic credentials; evaluate transcripts to prepare them for data entry; file documents and assist with the creation and completion of the academic files.
- Inform prospective students of documents needed to complete the admission process; to insure that scanning and evaluation of academic documents, and when targeted applicant types are designated (i.e. dual credit and online), process within a 24-hour period; Data entry of all other admission applications and related documents.
- Knowledge of routine mathematical equations.
- Process mail and document receipt of academic credentials, examine transcripts received to determine authenticity, download and print electronic applications and electronic high school and college transcripts.
- Performs clerical functions incidental to office activities: sends and receives e-mail, and initiates and receives phone calls; assist greeting prospective students & parents, and new student orientation
Classification Summary
Provides routine advice, guidance and assistance to departments, employees and/or members of the general public related to application of policies, procedures and documentation regarding the admissions process. Provides information on available programs and eligibility requirements; reviews applications and related documentation for compliance. Resolves routine process problems as they arise, and ensures customer service satisfaction. Manages, expedites, and maintains files, records and other documents.
Classification Standard Duties
- Welcomes and directs visitors to appropriate destination; answers inquiries regarding academic programs and resources
- Provides advice and assistance to students and their families regarding admissions and/or records, registration process, and eligibility.
- Analyzes, interprets, and imparts appropriate information on computer screens.
- Reviews, verifies, and assesses applications and supporting documentation in accordance with established guidelines to determine admission eligibility and to ensure accuracy and completeness
- Interacts with students and/or families to follow up on missing or deficient information
- Resolves problems related to admissions process by clarifying complaint, determining cause of the problem, and advising the best solution
- Analyzes and interprets Project Progress Transfer Credit Evaluations for accuracy and completeness.
- Serves as liaison with other departments and external operating units/institutions in the resolution of day-to-day administrative and operational problems.
- Provides administrative support by expediting and coordinating documentation; organizes workload to ensure deadlines are met; schedules and prioritizes internal work assignments.
- Creates and maintains manual and computerized records; maintains logs, filing and recordkeeping systems; prepares documents and composes routine correspondence.
- Analyzes non-degree applications to determine eligibility and residency requirements; compiles, processes applications; computes application data by utilizing software and prescribed departmental and university policies; resolves data discrepancies; prepares outgoing mail for delivery.
- Participates in the training of new employees; may participate in supervision of student and work-study employees and in the development and recommendation of operating policy and procedural improvements by assisting admissions administrators in problem solving, project planning, and development and execution of stated goals and objectives.
- Performs miscellaneous job-related duties as assigned.
Knowledge
- Knowledge of Admissions policies, and eligibility requirements. Knowledge of planning and scheduling techniques.
Skills
- Skills in database management, records maintenance, word processing and data entry.
Abilities
- Ability to provide excellent customer service.
- Ability to analyze and solve problems and to make evaluative judgments.
- Ability to communicate effectively, both orally and in writing.
- Ability to make administrative/procedural decisions and judgments with skills in gathering data, compiling information, and preparing reports.
- Ability to perform complex tasks and to prioritize multiple projects with skills in organizing resources and establishing priorities.
- Ability to complete moderately complex administrative paperwork.
Required Education
- High School diploma or GED certificate.
Required Experience
- One (1) year of experience related to the standard duties as outlined.
- Equivalency Completion of a post-secondary degree or certificate may substitute for years of experience.
Preferred Qualifications
- Bilingual English/Spanish
- Preferred knowledge in Banner
- Ability to work applicable computer formats, systems, and software in use in area of specialty
- Ability to establish and maintain effective working relationships with associates, colleagues, students and members of the University staff.
- Ability to work effectively in a collaborative environment and relate professionally and positively in a stressful environment.
- Ability to handle highly confidential material, understanding that all University information should only be disclosed to others who have a need to know, for legitimate business reasons.
- Have the ability to exercise and apply sound judgment and decision-making skills as well as the ability to maintain integrity and confidentiality of data.
- Adhere to the policies and procedures established by the New Mexico University
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