Gaston College

Charlotte , NC
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Academic Advisor

Gaston College
Charlotte, NC Full time
Posted on October 8, 2017

Gaston College is accepting applications for: Academic Advisor


Provide academic advising, career guidance and academic support services to students under the direction of the Director of Admissions and Counseling by collecting, organizing, and analyzing information about individuals through records, tests, and interviews. Participate in College programs, activities, and committees, which are designed to promote academic success. Make referrals to counselors, other agencies, and student employment services as needed. Provide clerical support and assistance with special projects.

Duties & Responsibilities:

  • Provide admissions, registration, program, and assessment information to prospective students interested in the College and its programs.
  • Interpret College curricula, programs, and policies to students, prospective students, and the general public.
  • Provide academic advising, registration assistance, and provide any College information needed for the student to be successful while enrolled by face-to-face meetings, phone calls, letters, emails, etc.
  • Provide academic support to students whose issues are impeding their academic success and make referrals when appropriate.
  • Behave in a professional manner that promotes collaboration, collegiality, and outstanding customer service for both internal and external clients.
  • Assist in the planning and facilitating of recruiting activities for the College to include, but not limited to, information sessions, campus tours, and off-site recruiting booths and presentations.
  • Participate in College programs, activities, and committees that are designed to promote academic success.
  • Provide information to prospective students as applicable and serve as liaison between students, faculty, and external institutions.
  • Assist with admissions, advising, and registration processes; participate in orientation planning and delivery.
  • Serve as back-up College placement test administrator for students and prospective students.
  • Provide career information to students on future job trends, type of training and education required for a specific job, where to obtain specific training and education, salary information, employment outlook, and working conditions.
  • Provide information and answers to student questions about the transfer process to other two- or four-year institutions.
  • Participate in cross-training to assist in other Student Affairs areas and functions as needed.
  • Represent the College in the community and serve on assigned or elected campus committees and organizations.
  • Make referrals to counselors, other agencies, and student employment services as needed.
  • Provide clerical support as needed and assist with document imaging.
  • Participate in professional development activities to keep current in the field.
  • Perform other related duties as assigned by the Director of Admissions and Counseling and/or the Vice President for Student Affairs and Enrollment Management.

Minimum Education Qualifications:

Bachelor’s degree from a regionally accredited institution required.

Minimum Experience Qualifications:

Three years’ work experience in human services required. (Human services is defined as any area where service is provided to people: counseling, advising, education, customer service, instruction, social work, etc.)

Work experience in higher education student affairs preferred.

Physical Requirements:

Generally works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.

Some walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 25 pounds.

Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.

In addition to regular office hours, position sometimes requires overtime and/or weekend/evening hours.

AA/EEO Employer

The intent of this job description is to provide a representative summary of the position's duties and responsibilities. Specific duties and responsibilities may be assigned, which should not be construed as expanding the position's role, scope, and/or grade.