Receptionist/Welcome Center-Human Resources
Gaston College
Charlotte, NC
Part-time
Other
Posted on May 3, 2021
Position serves as the main receptionist for the College, greets and directs students, employees, and visitors, while maintaining excellent customer service at all times. Provides secretarial support for the Human Resources Department. Reports to the Director-Human Resources.
DUTIES AND RESPONSIBILITIES
- Perform various secretarial/administrative duties such as typing, filing, photocopying, and fulfilling requests for telephone directories and phone listing cards, etc. Monitor the department photocopying machine, assist with maintaining photocopying supplies, and coordinate any maintenance or repairs.
- Open and distribute incoming mail and process outgoing mail. Maintain departmental bulletin boards and post notices at various locations in the administration building as required. May handle sensitive and confidential information.
- Greet and direct visitors including initial contact for visitors.
- Become familiar with the College’s academic calendar and proactively stay abreast of various College-related events, course offerings, etc. to assist, answer inquiries from, and guide students, faculty, staff, and the public.
- Organize, archive, and file documents, digitize documents, assess scanning quality, ensure documents are legible, assist with retrieving documents, and ensure paper documents are filed accurately and appropriately.
- Assist the Human Resources Department with various event-related activities.
- Maintain a professional image, including a professional work environment, at all times (e.g., reception desk, lobby, and other areas associated with the Human Resources Department).
- Maintain a high standard of professional and ethical practice in representing the College. Maintain confidentiality of human resources information and employee records. Demonstrate a thorough knowledge of the field or discipline with continued adherence to professional accountability. Provide a high level of service to customers by establishing and maintaining effective working relationships and partnerships. Accept responsibility for managing situations and problems. Work cooperatively with team members and colleagues, contributing positively and constructively to the achievement of team and College objectives. Adhere to the College’s policies, procedures, and other established guidelines.
- Perform other duties as assigned.
MINIMUM EDUCATION QUALIFICATIONS
- High school diploma or GED/HSE required.
MINIMUM EXPERIENCE QUALIFICATIONS
- Administrative/secretary experience in a professional environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).