WIOA (Workforce Innovation and Opportunities Act) Youth SpecialistGaston College
Gaston College in Dallas, NC is currently accepting applications for the position of WIOA Youth Specialist - Life Skills
This position is a part-time, temporary, grant-funded staff position, funded into 2018. Hiring for this position is contingent upon funding through the Workforce Innovation and Opportunities Act (WIOA).
In order to be considered, the online application for employment must be completed in its entirety. An attached resume or CV is not a substitute for a completed application.
Anticipated start date March 2018
Under the supervision of the Youth Program Coordinator, provides career counseling, intensive job readiness, job search, and placement assistance, case management, and training/re-training and follow-up services to WIOA eligible youth.
Duties & Responsibilities:
Conducts outreach and recruitment of youth customers.
Conducts and maintains contacts with community organizations for the purpose of outreach, recruitment, and positive public relations.
Orients customers to the services and eligibility requirements of the WIOA program in both group settings and individually.
Determines eligibility and assists youth with enrollment into program services.
Assists customers with their career planning and career decision-making process.
Assesses customers’ employment and training needs.
Assists customers in identifying and addressing barriers to employment, and refers to services within the one-stop system as appropriate, or to community resources as necessary.
Provides case management services to youth working to obtain a GED, HSE, or AHS diploma.
Refers youth to other appropriate Youth Service Providers in the region for additional assistance.
Provides job development and appropriate job referrals to WIOA youth customers.
Conducts follow-up services with customers regarding their job search.
Monitoring of youth services will include, but will not be limited to, eligibility determinations, documentation to support selective service registrations, citizenship, veteran’s status, household size, and other demographic required documentation.
Monitors youth performance outcomes.
Performs other duties as assigned.
Ability to provide positive, outstanding customer service.
Ability to maintain confidentiality.
In order to provide the highest level of customer service, this position requires a thorough understanding of the job search process and the local area job market, job matching system, federal eligibility, Child Labor Laws, and other related items.
Ability to interact positively with a variety of personalities and socio-economic populations.
Ability to work in a team environment and provide support to fellow team members is essential.
Problem-solving skills, organizational skills, time management skills, and excellent oral and written communications skills are essential.
Proficiency in a variety of computer software applications is required, including Microsoft Office Suite, email, and Internet applications.
Minimum Education Qualifications:
Bachelor’s degree (or higher) from a regionally accredited institution in career counseling, education, social work, human services, or a related field required.
Master’s degree from a regionally accredited institution preferred.
Minimum Experience Qualifications:
Two years’ work experience in higher education, counseling, case management, social work, or related field required.
Experience with federal youth programs preferred.
Generally works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
Some walking, standing, and bending, with the ability to lift and maneuver items weighing up to 15 pounds required.
Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
In addition to regular office hours, position may sometimes require overtime and/or evening hours.
The intent of this job description is to provide a representative summary of the position's duties and responsibilities. Specific duties and responsibilities may be assigned, which should not be construed as expanding the position's role, scope, and/or grade.