550 S. Caldwell St.
Charlotte , NC
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Account Coordinator

Charlotte, NC Full time
Posted on September 21, 2017

The Charlotte Observer has an exciting opportunity for a Account Coordinator to join our dynamic and forward-thinking sales team!  We provide the culture, tools, and environment for you to achieve unlimited success by offering great ideas and creation executions  to local businesses. The Account Coordinator provides sales support for assigned team of account representatives. 

Primary Responsibilities:

       Provide sales support for assigned team of account reps.

       Process all print, digital, and direct marketing campaigns including ad order entry and layout.

       Assist in all preparation by compiling spending, research, data and other information on the account and their category of business.

       Prepare reports & presentations for customer proposals.

●       Handle customer calls and inquiries.

Key Competencies:

       Is detail-oriented and thorough for entering orders for  accounts

       Provide excellent customer service and time management skills

       Highly organized and detail oriented

       Provide troubleshooting assistance for creative and operations related issues for ad campaigns

       Excellent customer service and communication skills

       Ability to handle a high volume of work under tight deadlines

       Problem-solving skills

       Proactive in finding resolutions to issues

Job Requirements:

●        Print, digital and/or project management experience a plus.

●        College degree preferred.

●        3 to 5 years of related experience.

●        Must be able to learn new software applications when needed.
●        Ability to use Word processing, spreadsheets, presentation, help desk system, Windows OS and MAC OS.

●        Must be able to multi-task, thrive/produce under deadlines, and communicate with other production areas and related divisions.


The full-time position includes a competitive salary and a comprehensive benefits package. The Charlotte Observer is an Equal Opportunity Employer.

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