550 S. Caldwell Street
Charlotte , NC
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Automotive Account Manager

Charlotte, NC Full-time
Posted on June 12, 2018

Observer Media Group has an exciting opportunity for an Automotive Account Manager to join our dynamic and forward-thinking sales team! The Automotive Account Manager retains automotive advertising revenue from  local & regional automotive dealerships in conjunction with Business Development and Strategic Account Consultants, following the Core 4+ Sales Process: ensuring custom solutions are implemented correctly and meet customer needs. This position will be the primary point person for the product suite.

Primary responsibilities include:

  • Sales revenue retention and stabilization
  • Establish communication/collaboration timeline unique to each individual client to ensure success metrics and client satisfaction are met and contract renewal is completed in a timely manner
  • Utilizes Salesforce as a predictive and collaborative tool
  • Works with client success team to ensure client goals/expectations are met
  • Routine account reviews with manager to identify growth opportunities
  • Provide ongoing reporting monthly


  • Able to maintain and increase revenue among an active account base
  • Must be able to think tactically about digital offerings that would drive ROI for dealerships
  • Understands each client and able to provide ROI-impactful solutions.
  • Has deep understanding of local markets & competitive landscape.
  • Ability to manage time and tasks to meet deadlines
  • Strong public relations and customer service skills with attention to detail.
  • Good organizational skills and the ability to prioritize work to meet deadlines.
  • Intermediate to advanced proficiency with personal computers, the Internet, database applications, and the Microsoft Office suite of products.
  • Must be able to work independently and as a part of a virtual team.


  • Bachelor’s Degree preferred
  • 3-4 years of prior sales experience
  • Automotive industry experience preferred
  • Able to work under conditions where aggressive deadline and sales performance pressures are essential.
  • Valid driver’s license and required insurance.

The fulltime position includes a competitive salary, commission program, and a comprehensive benefits package. Observer Media Group, powered by The Charlotte Observer, is an Equal Opportunity Employer.