550 S. Caldwell Street
Charlotte , NC
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Inside Sales Accounts Representative

Charlotte, NC Full time
Posted on March 28, 2018

Observer Media Group has an exciting opportunity for an Inside Sales Accounts Representative to join our dynamic and forward-thinking sales team! The Inside Sales Accounts Representative develop plans for areas for growth (cross-sell/up-sell/new customers) within identified opportunity categories and assigned account base and share insight with sales team.

Primary Responsibilities:

  • Understand and assess and develop plans for areas for growth (cross-sell/up-sell/new and existing customers) within identified caterogires and assigned geography.
  • Utilize category-specific value propositions to incorporate impactful insights into proposals.
  • Target & build relationships with existing clients and potential clients within the local market.
  • Create proposals after gaining a complete understanding of the client's needs through a CIA. 
  • Communicate the ROI of the solution and educate the client on the solution, as needed.
  • Actively manage relationship by reporting campaign results to ensure client satisfaction and identify follow-up opportunities for up-sell and cross-sell.
  • Smoothly transition accounts to and from other teams as necessary based on spending level and customer needs.

Key Competencies:

  • Able to identify and capture new business revenue.
  • Understands each client and their unique business needs in order to provide ROI-impactful solutions.
  • Exhibits technical competency, e.g. updating our CRM, creating client-ready proposals in PowerPoint, etc.
  • Researches and provides insights to the clients
  • Driven, sales oriented, self starter, self motivated and persistent.

Job Requirements

  • High School required -  college preferred
  • 1 year of sales experience is preferred
  • Strong customer skills with the ability to build relationships
  • Understanding of basic marketing concepts
  • Proficient in Microsoft Word, Excel and PowerPoint

The compensation package includes a competitive base salary plus commissions and incentives that increase with achieving/exceeding sales goals along with full benefits.
Observer Media Group, powered by The Charlotte Observer, is an equal opportunity employer.