550 S. Caldwell St.
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Local Accounts Representative

Posted on June 11, 2018

Observer Media Group has an exciting opportunity for a Local Accounts Representative to join our dynamic and forward-thinking sales team! We provide the culture, tools, and environment for you to achieve unlimited success by offering great ideas and creation executions to local businesses. The Local Accounts Representatives develop plans for areas for growth (cross-sell/up-sell/new customers) within identified opportunity categories and assigned geography and share insights with local sales team.

Primary Responsibilities:

  • Understand and assess and develop plans for areas for growth (cross-sell/up-sell/new customers) within identified categories and assigned geography

  • Utilize category-specific value propositions to incorporate impactful insights into proposals

  • Target and build relationships with existing clients and potential clients within the local market

  • Create  proposals after  gaining a complete understanding of the client’s needs through a CIA

  • Communicate the ROI of the solution and educate the client on the solution, as needed

  • Actively manage relationship by reporting campaign results to ensure client satisfaction and identify follow-up opportunities for up-sell and cross-sell

  • Smoothly transition accounts to and from other teams as necessary based on spending level and customer needs


Key Competencies:

  • Able to identify and capture new business revenue

  • Understands each client and their unique business needs in order to provide ROI-impactful solutions

  • Exhibits technical competency, e.g. updating our CRM, creating client-ready proposals in PowerPoint, etc..

  • Researches and provides insights to the clients

  • Comfortable networking at events and working trade-shows

  • Driven, sales oriented, self starter, self motivated, and persistent.


Job Requirements:

  • 1 year of outside sales experienced is preferred.

  • College degree required.

  • Strong customer service skills with the ability to build relationships.

  • Understanding of basic marketing concepts.

  • Proficient in Microsoft Word, Excel, and Powerpoint.

  • Must have access to a dependable vehicle and valid driver's license.


The fulltime position includes a competitive salary, commission program, and a comprehensive benefits package, including 401(k) match. Observer Media Group, powered by The Charlotte Observer, is an equal opportunity employer.