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The Pines at Davidson

Charlotte , NC
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Dining Room Manager

The Pines at Davidson
Charlotte, NC Full time
Posted on May 6, 2018

The Pines at Davidson, Inc.

Dining Room Manager. Upscale retirement community with upbeat, encouraging, diverse work environment is seeking an experienced Dining Room Manager. This is a full-time, salaried position (40-45 hours per week) with The Pines at Davidson, Inc. The Pines is a nonprofit continuing care retirement community (“CCRC”) located in Davidson, NC, that provides high quality living environments (independent living, assisted living and nursing) and services to seniors . The Pines operates a Community Center and Health Center for its residents. The Community Center includes a central kitchen, main dining room where waited table service is provided to independent living residents, café and other amenities.

The Dining Room Manager is responsible for general management and administration of the main dining room for independent living residents with the goal of providing a high level of hospitality, service, and satisfaction for residents and guests. Key areas of responsibility include the training, supervising and scheduling of dining room staff; operating within established budget parameters; achieving other established objectives with respect to employee and resident satisfaction; and ensuring consistent compliance with departmental policies and sanitation protocols. The Dining Room Manager is expected to be visible to residents during the set dining times. The Dining Room Manager assists with special functions, including catered events such as birthday parties.

Hours are generally 11am to 8:30pm weekdays. Serve as Weekend Duty Manager one weekend out of every four. This position reports to the Director of Culinary and Dining Services.

Qualifications/Requirements

• Professional, articulate, friendly and punctual. Able to work at a rapid pace while maintaining attention to detail; ability to multi-task.
• Certified Dining Manager (or in training), Sanitation Certification; and working knowledge of HACCP and OSHA standards.
• Proficient in computer skills including POS systems, Word and Excel.
• Two (2) years’ service management experience and, three (3) years supervisory experience are required. Preference will be given to those with a four-year culinary degree and experience managing multiple venues.

Compensation & benefits. Compensation for this position is at or near the top among NC CCRCs and is competitive with major local companies. Benefits consist of medical insurance (Pines pays about 90% of cost of employee only coverage), including free preventive care and an employee assistance program (EAP); defined contribution 403(b) retirement plan offering employer and voluntary employee contributions (employer contribution has ranged from 5% to 8% over the last 10 years); 22 paid days per year for vacation (10 days), holiday (6 days) and sick leave (6 days), increasing to 28 days after 5 years (vacation increases to 15 days and holidays to 7 days after 5 years); up to 12 catastrophic (short-term disability) days per year (capped at 30); Pines-paid life ($50,000), accidental death and dismemberment and long-term disability insurance; voluntary dental and supplemental life insurance; and, access to on-site dining services, strength and cardio fitness facilities and warm water therapy pool.

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