Wilson Air Center

Charlotte , NC

Aviation Concierge (Full Time)

Wilson Air Center
Charlotte, NC Full-time
Posted on August 31, 2019
Wilson Air Center is looking for a Full -Time Concierge with a passion for aviation and committed to providing exceptional customer service. Our Concierges are responsible for, but not limited to: • Meeting and greeting passengers and flight crews • Loading and unloading any luggage/baggage from vehicle • Connects passengers & flight crew to rental cars and/or waiting transportation • Ensures crew cars are clean • Circulates through front lobby to ensure waiting crew and pilots are comfortable • Has knowledge of local hotels, restaurants, tourist areas and events • Provides suggestions and directions to customers • Helps front desk to ensure coffee area and lobby are clean • Ensures fees are paid prior to departure of aircraft • Delivering catering, ice, papers, coffee or other items to aircraft • Promote our Aviation Services • Able to memorize pricing structure of aircraft services • Upsell fuel Our ideal candidate will possess: • Strong communication skills • Strong organizational skills with attention to detail and multi-tasking abilities • A positive and fun attitude • Flexibility in work days and hours, schedule includes weekends and holidays • Stable job history with one (1) year of face to face customer interaction Wilson Air Center is a 24/7 operation, so applicants must be able to work flexible hours, weekends and holidays. Applicants must display an outgoing personality and be willing to work outside in all weather conditions. This position requires standing for long periods, repetitive lifting (up to 50 lbs), and moving at a quick pace. Applicants must be 25 or older, have GED/HS diploma, possess a valid driver’s license with 3 yrs verifiable experience and less than 6 points, pass a 10 yr FBI/TSA background check, submit to and pass pre-employment and random drug screens. Relatable Experience: • Bartending • Waiter/Waitress • Greeter/Hostess • Floor Sales Associate • Bellman/Porter Position pays $12.00/hr