Aviation Concierge (Full Time)
Wilson Air Center
Charlotte, NC
Full-time
Manufacturing / Production / Operations
Posted on August 31, 2019
Wilson Air Center is looking for a Full -Time Concierge with a passion for aviation and committed to providing exceptional customer service.
Our Concierges are responsible for, but not limited to:
Meeting and greeting passengers and flight crews
Loading and unloading any luggage/baggage from vehicle
Connects passengers & flight crew to rental cars and/or waiting transportation
Ensures crew cars are clean
Circulates through front lobby to ensure waiting crew and pilots are comfortable
Has knowledge of local hotels, restaurants, tourist areas and events
Provides suggestions and directions to customers
Helps front desk to ensure coffee area and lobby are clean
Ensures fees are paid prior to departure of aircraft
Delivering catering, ice, papers, coffee or other items to aircraft
Promote our Aviation Services
Able to memorize pricing structure of aircraft services
Upsell fuel
Our ideal candidate will possess:
Strong communication skills
Strong organizational skills with attention to detail and multi-tasking abilities
A positive and fun attitude
Flexibility in work days and hours, schedule includes weekends and holidays
Stable job history with one (1) year of face to face customer interaction
Wilson Air Center is a 24/7 operation, so applicants must be able to work flexible hours, weekends and holidays. Applicants must display an outgoing personality and be willing to work outside in all weather conditions. This position requires standing for long periods, repetitive lifting (up to 50 lbs), and moving at a quick pace.
Applicants must be 25 or older, have GED/HS diploma, possess a valid drivers license with 3 yrs verifiable experience and less than 6 points, pass a 10 yr FBI/TSA background check, submit to and pass pre-employment and random drug screens.
Relatable Experience:
Bartending
Waiter/Waitress
Greeter/Hostess
Floor Sales Associate
Bellman/Porter
Position pays $12.00/hr